Balkland

Balkland Cookie Policy

Effective Date: 1.1.2026

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1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us ensure the website functions properly, improve performance, analyse traffic, and provide relevant marketing content.

This Cookie Policy explains how Balkland uses cookies and how you can manage them.

2. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the website to operate. They enable core functionality such as:

  • • Secure booking process
  • • Payment processing
  • • Session management
  • • Security and fraud prevention

These cookies cannot be disabled.

B. Performance & Analytics Cookies

These help us understand how visitors use our website. For example:

  • • Pages visited
  • • Time spent on the site
  • • Booking behaviour patterns
  • • Website performance monitoring

We may use tools such as:

  • • Google Analytics (or similar analytics providers)
  • • Website performance monitoring tools

These cookies are used only with your consent.

C. Marketing & Advertising Cookies

These cookies help us:

  • • Deliver relevant tour promotions
  • • Measure effectiveness of advertising campaigns
  • • Track interactions with ads on platforms such as Google, Instagram, and Facebook

Examples include:

  • • Google Ads tracking
  • • Meta (Facebook/Instagram) pixel tracking

These cookies require your consent.

D. Functional Cookies

These remember choices you make on our website, such as:

  • • Language preferences
  • • Region or location settings
  • • Saved booking preferences

3. Third-Party Cookies

Some cookies are placed by third parties who provide services to Balkland, including:

  • • Payment processors
  • • Booking systems
  • • Analytics providers
  • • Marketing platforms

We ensure these partners maintain appropriate data protection standards.

4. How to Manage Cookies

You can:

  • • Accept all cookies
  • • Reject non-essential cookies
  • • Customize cookie preferences

You can also manage cookies through your browser settings. Disabling certain cookies may impact website functionality, especially the booking system.

5. Data Protection & GDPR Compliance

Where required by law (including GDPR), we:

  • • Obtain your prior consent for non-essential cookies
  • • Allow withdrawal of consent at any time
  • • Do not load analytics or marketing cookies before consent

6. Changes to This Cookie Policy

We may update this policy periodically. The latest version will always be available on our website.

Our Offices

Registered in the United Kingdom and Bosnia & Herzegovina. Operational hub in Sarajevo.

Locate Us

Speak With Our Team

Private enquiries and itinerary consultations.

+387 62 888 853

Email Enquiries

For private travel, partnerships, or media requests.

For Feedback: info@balkland.com

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